Mall & Shops

Formalls is packed with features to streamline your operations.

Enhance guest experience and drive revenue growth.


Unlock Smarter Mall Management with Formalls.


Making Mall Management Effortless & Impactful.

Centralized Mall Dashboard.

A single dashboard to monitor shops, revenue, campaigns, and customer engagement. Designed to save time, reduce complexity,
and give you a bird’s-eye view of your mall.

  • Simplifies daily mall operations with smart dashboards.
  • Tenant and shop management.
  • Revenue insights & downloadable reports.
  • Offers AI-driven insights to optimize operations.

Promotions & Event Management.

Create mall-wide campaigns, schedule events, and analyze engagement from one place. Easily track which campaigns convert visitors into customers.

  • Digital advertising for increased visibility.
  • Shop-specific promotion management.
  • Footfall analytics during events.
  • Maximized mall profitability.

Visitor Insights & Analytics.

Understand visitor behavior, peak hours, and spending patterns. Our advanced analytics engine empowers you to make data-driven decisions quickly.

  • Footfall tracking & heatmaps
  • Dwell time and repeat visitor metrics
  • Shop-wise conversion rates
  • Exportable performance dashboards

Enterprise-Grade Security.

Protect sensitive tenant and visitor data with our industry-leading security framework. From encrypted transactions to access control, your data is safe with us.

  • Role-based user access control
  • End-to-end data encryption
  • Automated backups and recovery
  • 24/7 monitoring and alerts
Visitors

Shop Smart. Experience More.

Explore shops, browse products, place orders via WhatsApp, and stay updated with the latest events and offers—all from your phone.

  • Find stores quickly with interactive mall maps
  • Browse & order products directly via WhatsApp
  • Get exclusive deals & loyalty rewards
  • Stay updated with events and entertainment schedules

Experience Smarter Shopping with Formalls.


Where Convenience Meets Enjoyment.

Find Your Favorite Stores Easily.

Use smart search and category filters to find any store quickly. Get directions and store timings with one click.

  • Interactive mall maps & navigation.
  • Shop directory with filters.
  • Store details with contact info.
  • Save your favorite stores for quick access.
  • Accessibility-friendly routes for all visitors.

Exclusive Offers & Events.

Never miss a deal again! Get instant updates on discounts, promotions, and entertainment events right on WhatsApp.

  • Personalized offer notifications.
  • Early access to event schedules.
  • Seamless RSVP for mall events.
  • Special birthday and anniversary discounts.
  • Exclusive app-only coupons and vouchers.

Loyalty & Rewards.

Earn points every time you shop and redeem them for exciting rewards, vouchers, and exclusive perks.

  • Digital loyalty card integration.
  • Easy points tracking.
  • Exclusive member-only discounts.
  • Bonus points during festivals and weekends.
  • Instant reward redemption via QR code.

Ready to Transform Your Mall?

Drive footfall, increase shop sales, and simplify operations—all on WhatsApp.