Chatbot

Scale Service, Not Workforce. Transform Customer Interactions with Smart Automation.

Simplify Customer Support. Tailored chatbots for business.
Empower teams with automation.

No setup fees. Start in minutes!

Solution Features

Inquiry To Lead

Brillion1 Chatbot captures all customer interactions on the chatbot and saves them on our dashboard, potentially converting each inquiry into a lead.

Multilingual Support

Our chatbot supports multiple languages, so you can create it in the language your potential customers prefer.

24/7 Customer Support

Provide instant responses to FAQs and common issues, improving customer satisfaction and reducing wait times for support queries.

Use Cases of Chatbot

Product Recommendation

Brillion1 Chatbot can act as a personalized shopping assistant, recommending products based on customer preferences, browsing behavior, and past purchases. This can enhance the customer experience and increase upselling opportunities.

Boosts sales with personalized recommendations.

Enhances customer satisfaction by delivering tailored suggestions.

Feedback Collection and Surveys

Use the chatbot to gather customer feedback and conduct surveys instantly after interactions or purchases. The insights can help improve your services and understand customer satisfaction levels.

Collects valuable customer feedback in real-time.

Automates surveys to gauge customer satisfaction.

Order Management and Tracking

The chatbot enables customers to manage their orders, providing updates on shipping status, estimated delivery times, and even allowing users to modify or cancel orders directly from the chat interface.

Offers real-time order status updates.

Empowers customers to manage their orders without human assistance.

Event Registration and Notifications

For businesses hosting events or webinars, the chatbot can handle registrations, send reminders, and answer event-related queries. It can also send notifications about upcoming events or updates.

Simplifies event registration and follow-up.

Sends automated reminders and updates for events.

Customer Loyalty Program Management

The chatbot can engage customers by helping them track loyalty points, redeem rewards, or learn about new offers. This keeps customers engaged and encourages repeat purchases.

Manages loyalty points and reward redemptions automatically.

Increases customer retention through personalized reward updates.

Discover Products With the Best Pricing

Simple and affordable pricing that will meet your business needs

Growth

A customizable, ready-to-use chatbot with essential WhatsApp API features.

₹ 1000 / Month

Get Started

Upto 6 Users.

Self-Onboarding & Setup.

1,500 Free Conversations.

Basic WhatsApp API Features.

Basic Message Templates.

Basic Reports.

Pro

A WhatsApp tool with advanced features, including forms, user footprints, analytics.

₹ 2000 / Month

Get Started

Up to 6 Users.

3,000 Free Conversations.

Carousel Templates.

WhatsApp Forms.

Access to User Footprints.

Assisted Onboarding.

Manual Message Routing.

Analytics & Dashboard.

Includes All Growth Plan Features.

Business

An advanced WhatsApp tool with integrations, customizations.

₹ 3000 / Month

Get Started

Up to 6 Users.

WhatsApp Catalogue.

Custom Integrations.

Payment Gateway Integration.

Dedicated Customer Success Manager.

Includes All Pro Plan Features.

*Platform Usage Fee : INR 0.05 per conversation beyond the free limit. Prices exclude WhatsApp conversational fees and GST.