Hotel Technology

Get WhatsApp Business API with Covotel with Covotel

Unlocking the potential of WhatsApp Business API can transform your customer communication.

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Hotel Technology · Automation
WhatsApp Business API

What is WhatsApp Business API?

A powerful tool by Meta to integrate WhatsApp messaging into your business systems.

What is WhatsApp Business API?

Introduced by Meta in 2018, the WhatsApp Business API enables businesses to integrate WhatsApp's messaging capabilities with their existing systems — allowing effective communication, automated workflows, and scaled customer interactions globally.

Why Brands Choose Covotel

Covotel gives businesses powerful tools to leverage WhatsApp Business API — automating messages with pre-configured templates, sending bulk campaigns to up to 100,000 contacts daily, enabling multi-agent access, and providing comprehensive analytics to track performance.

Side-by-Side Comparison

Business App vs Business API

Understand which solution fits your business scale and needs.

Automated Messages

App: Not available
API: Available with advanced workflows and pre-configured templates.

Bulk Notifications

App: Limited to 256 contacts
API: Up to 100,000 contacts daily with personalized messaging.

Multi-Agent Access

App: Single login only
API: Accessible to multiple agents simultaneously across teams.

Analytics & CRM Integration

App: Not available
API: Comprehensive insights + seamless integration with 200+ tools and CRMs.

Green Tick Verification

App: Not available
API: Businesses can apply for green tick verification to build trust with customers.

Scalability

App: Limited to small teams
API: Supports large-scale communication, ideal for mid to large businesses.

Pricing Structure

WhatsApp API Pricing Explained

Transparent pricing aligned with industry standards through Covotel.

Utility Messages

Non-promotional messages like order confirmations and shipping updates — cost-efficient and essential for day-to-day operations.

Transactional Messages

Used to share requested information like OTPs or service updates. Priced based on type and recipient region.

Marketing Messages

Promotional messages for products, services, or offers. Volume discounts available for high-volume users.

Authentication Messages

For secure login or verification processes like 2FA. International authentication rates expanding to seven new markets from Feb 2025.

Pricing Updates

Latest Pricing Changes & Impact

Key updates to WhatsApp Business API pricing you need to know.

1

November 1, 2024

All inbound conversations will be free within the customer service window — the most significant pricing change to date.

  • Free inbound conversations
  • Reduced cost for customer-initiated chats
  • More budget for outbound campaigns
2

February 1, 2025

International authentication rates will expand to seven new markets — broadening secure verification globally.

  • Seven new markets added
  • Expanded 2FA coverage
  • Better global reach for authentication
3

April 1, 2025

Template messages will be priced per message, not per conversation — giving businesses more precise control over budgets.

  • Per-message pricing model
  • Granular cost tracking
  • Better budget control
4

Impact on Businesses

Only outbound message templates will cost money. Non-template messages sent within conversations are free — helping reduce costs and giving you greater budget control.

  • Outbound templates charged only
  • Non-template messages free
  • More predictable billing
Why Covotel

Choose Covotel for Your WhatsApp API Needs

Competitive pricing, detailed billing, and dedicated support — all in one place.

Cost Efficiency

Competitive pricing tailored to your business scale with volume discounts for high-usage accounts.

Detailed Billing

Clear breakdown of costs to track your spending and optimize your messaging strategy effectively.

Dedicated Support

Dedicated customer support team to help you set up, optimize, and scale your messaging strategy.

Easy Setup

Setting up your WhatsApp Business API with Covotel is quick and simple — empowering your business with advanced messaging from day one.

Free Demo

Get Started with Covotel

Book a free demo and see how Covotel transforms your hotel operations.

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